Delete your KeyRing account

You can delete your account in the KeyRing Property Management app by KeyRing, on the KeyRing web portal, or by asking our support team.

In the app

1. Open the KeyRing Property Management app and sign in.
2. Tap Navigate in the tab bar to open the menu.
3. Under Account, tap Settings.
4. Tap Delete Account, then confirm.

On the web portal

1. Sign in at app.keyringpm.com.
2. Select your name at the bottom of the side menu, then Settings.
3. Open Security.
4. Select Delete Account, then confirm.

Without access to the app

Email support@keyringpm.com from the email address on your account and ask us to delete the account, or send the same request through our support form using that email address.

What deleting your account does

• Your account is closed and you can no longer sign in with that email address. This cannot be undone.
• If your email address has more than one KeyRing account, only the account you delete is closed and the others stay active.
• Deleting an owner account cancels its KeyRing subscription right away, and fees already paid are non-refundable.
• If you are a tenant, your lease and payment history stay with your property owner as their business records.

What we keep

As our Privacy Policy describes, we retain Personal Data only for as long as it is needed to meet our business and legal obligations, and KeyRing AI conversation threads that are inactive for six months are deleted automatically.

Information that a landlord or property manager using KeyRing adds about you is processed on their behalf. Requests about that information go to that landlord or property manager, as described in our Privacy Policy.

Read the full Privacy Policy for more detail.